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This appears to be a connection issue limited to how the Mac Mail app interacts with specific email providers, which is why it’s not impacting every user.Thus, the two workarounds are basically two ways to forcibly reestablish connections between the Mac OS X Mail application and the remote email server.
Important Outlook for i OS and Android supports hybrid Modern Authentication for on-premises mailboxes which eliminates the need to leverage basic authentication.
After three days of inactivity, the Outlook service will flush a decrypted password from memory.
With the decrypted password flushed, the Outlook service is unable to access a user's mailbox.
The easiest solution for many has been to simply relaunch Mail app every time users want to check their mail with the trouble providers.
Yes, that means quitting the app and reopening it again to check your email.The quickest way to do that is just hit Command Q from the Mail app, and open it again from the Dock.